Frequently Asked Questions

All you need to know about IPTV subscriptions, payments and legal use.

IPTV (Internet Protocol Television) is a service that delivers television content over Internet Protocol networks. It provides users with the ability to stream live TV channels, movies, and shows through an internet connection rather than traditional cable or satellite.

Our IPTV service works with a wide range of devices including Smart TVs (Samsung, LG, etc.), Android TV boxes, Amazon Fire TV/Stick, Apple TV, MAG devices, smartphones (Android/iOS), tablets, computers, and more.

While our service works without a VPN, we recommend using one for added privacy and to prevent potential ISP throttling. This ensures the best possible streaming experience and protects your online activities.

The number of simultaneous connections depends on your subscription plan. Basic allows 1 connection, Premium allows 2 connections, and Ultimate allows 3 connections at the same time.

As a reseller, you purchase credit packages from us which you can then allocate to your own customers. You set your own prices and manage your customers through our easy-to-use reseller panel. We provide the infrastructure while you focus on growing your business.

Yes, we offer a 24-hour money-back guarantee if you’re not satisfied with our service. Please contact our support team within 24 hours of your purchase for a full refund.

Try refreshing your app, switching servers, or restarting your device. If the issue continues, contact our support team.

We provide a diverse channel lineup, including:

  • News – Canadian, U.S., U.K., and international news networks

  • Sports – Major leagues and events: football, hockey, basketball, MMA, and more

  • Entertainment – Movies, series, reality shows, and general TV content

  • Kids – Cartoons, educational programs, and family-friendly channels

  • Lifestyle & Documentaries – Travel, history, science, cooking, and more

  • International – Channels from Europe, South Asia, the Middle East, Latin America, and beyond

Channel availability may vary by location and plan. Full list available upon request or during a free trial.

Buffering is usually due to slow internet, network congestion, or not using a VPN. We recommend at least 15 Mbps speed and using a VPN.

The best apps for IPTV include TiviMate, IPTV Smarters Pro, XCIPTV, and Flix IPTV. The best choice depends on your device and personal preference.

We accept major credit cards (Visa, MasterCard), PayPal, and cryptocurrency (Bitcoin, USDT). Secure online payments are processed through encrypted gateways to ensure your protection.

Yes, IPTV is legal in Canada—as long as the content is properly licensed. IPTV is simply a method of streaming television over the internet. What matters is the source of the content.

We can assure you that our IPTV service is fully legal and compliant with Canadian laws. We only provide access to licensed and authorized content, and we take copyright compliance seriously. This means you can stream with confidence, knowing you’re using a safe and legal service.

Still have questions? Contact our support team.

Ready for the Ultimate Streaming Experience?

Get started with our premium IPTV service today and never miss your favorite shows again.