Privacy Policy

At Roxtv, your privacy matters Your privacy isn’t just important — it’s central to our mission of delivering secure, reliable, and personalized IPTV streaming. As a premium IPTV provider, we take the protection of your personal data seriously and are committed to safeguarding it across all of our digital platforms.

What We Collect

To enhance your experience and provide dependable IPTV services, we may collect:

  • Personal Information – including your name, email address, phone number, and billing details when you register, subscribe, or reach out for support.

  • Device and Technical Data – such as your IP address, browser type, operating system, device ID, and activity logs.

  • Usage and Interaction Information – including your service preferences, content viewed, and session time, used to optimize performance and content relevance.

We collect only the information necessary to deliver and improve our services effectively and securely.

How Your Information Is Used

Your data helps us deliver a seamless and personalized streaming experience. We may use your information to:

  • Provide and manage your IPTV subscription

  • Verify your identity and enhance account security

  • Send transactional messages, service updates, and important notifications

  • Analyze usage patterns to improve performance and user experience

  • Comply with applicable legal obligations and detect potential abuse or fraud

We may also share relevant service updates or offers with your consent.

Sharing and Disclosure

We do not sell, rent, or trade your personal information to third-party marketers.

However, we may share your data with trusted partners who help us operate our service, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Streaming infrastructure and hosting providers

  • Customer support and analytics services

All third parties are required to follow strict privacy practices and data protection standards.

Legal Compliance

Your information may be disclosed when required by law or legal process, or when necessary to defend our legal rights or respond to valid claims.

Disclosure may also occur in cases where it helps prevent fraudulent activities, security risks, or violations of our service terms.

How We Keep Your Data Secure

RoxTV.ca uses secure encryption protocols, firewalls, and advanced server technologies to protect your data. Access to personal information is limited to authorized staff and service providers who need it to maintain or enhance the IPTV platform.

All account logins and transmissions are secured with HTTPS encryption and strong authentication protocols.

Your Rights

You are in control of your data and have the right to:

  • Access your personal information

  • Update or correct inaccuracies

  • Request deletion of your data from our systems

  • Manage communications, including opting out of marketing emails

To exercise these rights, contact our support team at info@roxtv.ca.

Cookies and Tracking

Our site uses cookies and similar technologies to improve performance and personalization. These help us:

  • Maintain your session while logged in

  • Store preferences for a better experience

  • Track usage analytics for service optimization

You can control or disable cookies through your browser settings, though some site features may be limited if cookies are disabled.

Children’s Privacy

RoxTV.ca does not knowingly collect personal information from anyone under the age of 18. Our services are intended only for adult users.

Policy Updates

We may revise this Privacy Policy as technologies evolve or legal requirements change. Updates will be posted here with a revised effective date.

By continuing to use RoxTV.ca, you accept the terms of the current version of this policy.

Contact Us

For any questions or privacy-related requests, please reach out to:

info@roxtv.ca